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SSF Global - Santé Sans Frontière

An International Patient Management Company | A Medical Value Travel Facilitator

Coordinated by specialists
across accredited hospitals in 4 countries

A world-leading, research-based, multinational, diversified, and vertically integrated company.

SSF — Santé Sans Frontière | An International Patient Management Company. SSF Global & SSF RDC — Through a dedicated virtual healthcare coordination portal in the DRC and across Africa, Europe, the USA, the Middle East, SEA, CIS, and LATAM, SSF simplifies access to quality healthcare by connecting patients with qualified medical professionals and established, certified, premium healthcare providers in India, Morocco, China, Türkiye, and other leading international destinations-With Care, Transparency, and Compassion.

2026Founded
780+Patients Served
98%Patient Satisfaction
30+Source Countries
26Centers of Excellence
12+Country Offices
24x7Support

We work only with internationally accredited hospitals — NABH, JCI, GHA, ACHSI, DNV and TEMOS, where applicable.

An International Patient Management Company

About Us

Founded with a vision to make India's world-class healthcare accessible to patients worldwide, SSF — Santé Sans Frontière — SSF Global & SSF RDC is an independent International Patient Management Company headquartered in India and the Democratic Republic of Congo, with representative offices across 10+ countries.

We are not a hospital. We are your trusted healthcare coordination partner—connecting patients with qualified medical professionals and accredited, premium healthcare providers while ensuring a seamless, ethical, and transparent journey.

From your first inquiry to treatment, travel coordination, and post-treatment follow-up, our dedicated team manages every step with professionalism and personalized care.

More about us

Trusted by
780+ patients

Our purpose

Vision & Mission

Vision

To become the world's most trusted and ethical global healthcare access platform, connecting patients seamlessly with affordable, high-quality, premium medical care in India and trusted partner destinations across Morocco, Türkiye, China, and beyond. We envision a world where geography is never a barrier to quality healthcare—where every patient can access the right medical expertise, trusted providers, transparent guidance, and compassionate support.

Mission

To make world-class healthcare accessible beyond borders. At SSF — Santé Sans Frontière, our mission is to connect patients from the USA, Germany, UAE, Philippines, Africa, the Middle East, Europe, the Americas, Southeast Asia, and CIS with accredited, trusted hospitals and leading medical specialists in India. Beyond India, we also facilitate access to carefully selected healthcare partners in Morocco, China and Türkiye, providing patients with trusted international treatment options tailored to their medical needs.

Healthcare without bordersTrust without compromiseCare without limitsCompassion at every stepHealthcare without bordersTrust without compromiseCare without limitsCompassion at every step
What We Do

We coordinate your care. You focus on recovery.

SANTÉ SANS FRONTIÈRE SARLU | SSF GLOBAL HEALTH CONNECT PRIVATE LIMITED

At SSF — Santé Sans Frontière, we make international healthcare journeys simpler, safer, and more seamless. We are not a hospital, and we do not provide medical treatment ourselves. We are an independent International Patient Management Company and Medical Value Travel Facilitator, dedicated to coordinating every step of your healthcare journey.

Patient-first • Independent • Transparent
Why SSF

Trust is built into the journey

Choosing healthcare abroad is a major decision. At SSF — Santé Sans Frontière, we combine global healthcare expertise, local understanding, technology, and compassionate coordination to make every patient journey more confident and seamless.

Registered & Globally Connected

Registered companies in India — SSF Global — and the Democratic Republic of Congo — SSF RDC — supported by a worldwide representative network.

Digital Healthcare Facilitation

An integrated digital healthcare facilitation platform for the DRC, designed to simplify access, communication, and coordination.

Ethical & Patient-First

An unwavering commitment to ethics, transparency, patient dignity, and informed decision-making at every stage.

Coordinator and clinician reviewing a patient's plan together

Personalized End-to-End Coordination

From medical opinion and hospital selection to travel, admission, treatment coordination, and post-treatment follow-up, we coordinate the journey around each patient's needs.

Trusted Accredited Hospital Network

We work with hospitals holding recognized international and national accreditations, including NABH, JCI, GHA, ACHSI, DNV, and TEMOS, where applicable.

Global Expertise. Deep African Presence.

Multilingual support. Secure digital platform. International healthcare expertise. Strong African presence.

Beyond Borders. Built on Trust. Focused on You.SSF — Santé Sans Frontière, your trusted partner for international healthcare coordination.

Global Presence

Connecting Patients. Connecting Nations.

Since 2026, SSF Global has been building trusted healthcare bridges across continents, connecting patients with internationally accredited hospitals through ethical, transparent, and patient-first coordination.

Dual Headquarters
IndiaHQ
New Delhi

Office, 14th Floor Tower B, Aerocity Business District, New Delhi 110037. Branches- Mumbai, Chennai, Hyderabad, Agra, Lucknow.

+91 7497 966609
Democratic Republic of the CongoHQ
Kinshasa

Central Africa Regional Office, Suite 212B, Gombe, Kinshasa

+243 843 843 007
10+Country offices
30+Source countries
24×7Multilingual desk
USAOFFICE
Austin

SSF Global, 701 Brazos Street Suite 500, Austin TX 78701 — Boston Representative Office

GermanyOFFICE
Darmstadt

SSF Global KG, Rheinstraße, Darmstadt

UAEOFFICE
Dubai

Middle East Regional Office- Emirates Tower, Business Bay, Dubai, UAE.

PhilippinesOFFICE
Manila

Southeast Asia Corporate Office, Suite 108 Pacific Business Tower, BGC Taguig, Metro Manila.

KenyaOFFICE
Nairobi

East Africa HQ, 12th Floor Healthcare Park, Upper Hill, Nairobi.

Congo BrazzavilleOFFICE
Brazzaville

8th Floor, Riverfront Business Tower, Centre Ville

UgandaOFFICE
Kampala

10th Floor, Victoria Business Tower, Nakasero, Kampala

AngolaOFFICE
Luanda

Suite 1402, Atlantic Business Centre, Ingombota, Luanda

Leadership

The people who coordinate your care

A senior team spanning medical value travel, cross-border operations and patient management, supported by representatives on the ground.

Portrait of Nimesh Upadhyay

Nimeshh Upadhyay

Directeur Général & Senior Vice President Global Patient Acquisition & International Public Relations -SSF — Santé Sans Frontière

With 18 years of professional expertise, Nimeshh Upadhyay specializes in Medical Value Travel, Cross-Border Healthcare, International Patient Management, and Medical Diplomacy.

Portrait of Vineeta Pathak

Vineeta Pathak

Executive Director — Global Human Resources & Operations

Vineeta Pathak brings 15+ years of experience across Global Human Resources, Operations, International Patient Management, Wellness, Rehabilitation, and Fitness Advocacy.

Our people, around the world

Anna Muller

Anna Muller

Germany & Europe

Michael Anderson

Michael Anderson

North America — Texas

Sara Al-Hassan

Sara Al-Hassan

Middle East — Dubai

Maria Santos

Maria Santos

Philippines

Jean-Pierre Mukendi

Jean-Pierre Mukendi

Central Africa — Kinshasa

Claudine Mavoungou

Claudine Mavoungou

Francophone Africa — Brazzaville

David Mwangi

David Mwangi

East Africa — Nairobi

Ana Catarina Silva

Ana Catarina Silva

Angola

Daniel Okello

Daniel Okello

Uganda

Clinical Networks

26 Centers of Excellence — Where Innovation Meets Clinical Excellence

From life-saving surgeries to advanced precision medicine, SSF connects you with internationally recognized Centers of Excellence across 26 medical specialties through our network of leading accredited hospitals.

Explore all 26 specialties

Cardiology & Cardiac Surgery

New technology

Robotic CABG, TAVR, MitraClip, LVAD, ECMO

Treatments

CABG, Angioplasty, Valve Replacement, Heart Transplant, Ablation

Neurology & Neurosurgery

New technology

Gamma Knife, CyberKnife, DBS, Neuro Navigation

Treatments

Brain Tumor, Spine Surgery, Stroke Intervention, Epilepsy, DBS Parkinson

Oncology & Onco Surgery

New technology

CAR-T, CyberKnife S7, TrueBeam, HIPEC, PET-CT

Treatments

Chemotherapy, Radiation, BMT, Immunotherapy, Robotic Onco

Orthopedics & Joint Replacement

New technology

Mako Robotic, ROSA, NAVIO Navigation

Treatments

Knee Replacement, Hip Replacement, ACL, Shoulder, Spine Navigation

Organ Transplantation

New technology

ABO Incompatible, Robotic Donor, 3D Planning

Treatments

Kidney, Liver, Heart, Lung, Paired Exchange Transplant

Urology & Nephrology

New technology

Da Vinci Xi, GreenLight Laser, RIRS, Holmium

Treatments

Prostatectomy, Kidney Stone, PCNL, Dialysis, Nephrology

Hospital Network

Trusted Healthcare. Leading Hospitals. Global Access.

SSF — Santé Sans Frontière facilitates access to a curated network of leading hospitals and healthcare providers across India, with additional partner destinations in China, Morocco & Turkey available on request.

All hospitals are NABH or JCI certified.

LUCKNOW4+Hospitals
DELHI NCR6+Hospitals
MUMBAI3+Hospitals
HYDERABAD3+Hospitals
CHENNAI3+Hospitals
AGRA2+Hospitals
INDORE1+Hospitals
Available on request
China3+Hospitals
Morocco2+Hospitals
Turkey2+Hospitals
The Journey

21 phases of patient management

One named coordinator stays with your case from the first enquiry to follow-up care back home.

01International Inquiry
02Medical Case Review
03Transparent Cost Estimate
04Hospital & Doctor Selection
05Visa Invitation Letter
06Visa Assistance
07Travel & Flight Coordination
08Accommodation & Food Arrangements
09Pre-Arrival Coordination
10Premium Airport Meet & Greet
11Hospital Admission
12Treatment & Surgery
13Attendant & Family Support (24x7)
14Daily Medical Updates
15Transparent Billing & Discharge
16Recovery, Rehabilitation, Hotel Stay & Food.
17Fit-to-Fly Certification & Documentation
18Airport Transfer & Departure
19Return Home Coordination
20Telemedicine Follow-up (Up to 6 Months)
21Wellness, Preventive Care & Loyalty Program
SSF patient relations officers welcoming a patient at Indira Gandhi International Airport arrivals, New Delhi

New Delhi · India

Premium airport meet & greet

A warm welcome. A seamless beginning.

Your healthcare journey begins the moment you arrive in India. At SSF — Santé Sans Frontière, our dedicated Patient Relations Officer welcomes you personally at Indira Gandhi International Airport with a discreet, premium, and personalized arrival experience.

No Logo Boards. No Crowds. No Confusion.

Just a discreet, personalized welcome designed around your comfort, privacy, and dignity. From airport arrival to hospital door — we coordinate every step.

Your arrival, personally coordinated

Personalized Welcome Placard

A discreet welcome sign featuring the patient's name.

Premium Meet & Greet Assistance

Personalized airport reception and guidance.

Fast-Track Assistance

Support with airport navigation, luggage, and arrival formalities.

Wheelchair Assistance

Coordinated support for patients requiring mobility assistance.

SIM Card Assistance

Support with obtaining a local SIM card for seamless communication.

Currency Exchange Guidance

Assistance and guidance with local currency requirements.

Private Chauffeur Transfer

Comfortable, private 24/7 transfer to the hospital or hotel.

Documents Required

Your Journey Starts With the Right Documentation.

To ensure a smooth, efficient, and well-coordinated international healthcare journey, patients and attendants should prepare the following documents.

Patient & Attendant

Passport copies of patient and attendant
Recent medical records and reports — MRI, CT scan, biopsy, laboratory reports, or other available records
Recent passport-size photographs
Yellow Fever Vaccination Certificate/Card, Polio where applicable
Valid health/travel insurance documents, where applicable

Medical & Visa Documentation

Medical summary / case history
Medical Visa Invitation Letter — coordinated by SSF, where applicable
Return flight ticket and accommodation proof, where required
Payment undertaking / financial documentation, where applicable
FRRO support and coordination, where applicable

SSF Patient Journey Documents

As part of our structured patient-management process, SSF may provide or coordinate:

Registration Form
Patient Consent Form
Privacy & Data Protection Agreement
Hospital Comparison Report
Treatment Recommendation
Estimated Treatment Cost
Medical Travel Checklist
Hospital Admission Guide
Patient Welcome Guide
Emergency Contact Card
Daily Treatment Plan
Discharge Summary
Follow-Up Care Plan
Final Medical Report
Invoice & Payment Summary
Patient Feedback Form

Documents Organized. Journey Coordinated. Care Connected.

SSF Global — Santé Sans Frontière — From Documentation to Discharge — We Coordinate Your Healthcare Journey.

Note: Visa, vaccination, insurance, immigration, and hospital-document requirements may vary by patient, nationality, destination, and medical circumstances. SSF will guide patients on the applicable requirements.

Patient voices

Real stories. Real journeys. Real trust.

Cardiac Care · 01
SSF Global guided us at every step—from video consultation and hospital coordination to personalized welcome at airport. Cost was explained clearly, and team remained available throughout.' — Patient Family, Kinshasa
International patientPatient from Kinshasa, DRC · 2024
1 / 8

Patient testimonials are published with appropriate consent. Individual experiences may vary depending on medical condition, treatment, hospital, and clinical outcomes. SSF Global facilitates healthcare access and coordination; medical diagnosis, treatment decisions, and outcomes remain the responsibility of treating healthcare professionals and hospitals.

Your next step

Global care begins with one clear conversation

Share your reports with our coordination team and understand the next appropriate step for your medical journey.